Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They allow the website to remember your actions and preferences (e.g., login details, language settings) over a period of time.

Cookies can be classified as:

1. Session Cookies: Temporary cookies that expire when you close your browser.
2. Persistent Cookies: Cookies that remain on your device until they expire or are manually deleted.

2. Types of Cookies We Use

CLINICORGANIZE uses the following types of cookies:

1. 2.1 Essential Cookies
   These cookies are necessary for the operation of our Service. They enable core functionalities like user authentication, account management, secure access controls for healthcare data, and payment processing.
2. 2.2 Performance and Analytics Cookies
   These cookies help us understand how users interact with our Service, enabling us to improve performance and user experience. For example, we may use cookies from Google Analytics (with appropriate safeguards for healthcare environments) to track website traffic and usage patterns.
3. 2.3 Functional Cookies
   These cookies allow us to remember your preferences, such as language settings or clinic dashboard customizations, to provide a more personalized experience.
4. 2.4 Advertising Cookies
   We may use advertising cookies to deliver targeted ads based on your interests and browsing behavior. These cookies may be set by us or third-party advertising partners. Note that no patient information is ever used in advertising targeting.

3. Third-Party Cookies

We may use third-party services (e.g., analytics providers, payment processors) that place cookies on your device. These cookies are governed by the respective third parties' privacy policies.

Examples include:

• Google Analytics: For usage and performance insights.
• Stripe: For payment processing.
• Microsoft Azure: For cloud service delivery.

Please note that all third-party services we use have been vetted for compliance with healthcare data protection standards where applicable.

4. Your Cookie Choices

You have the following options for managing cookies:

1. 4.1 Cookie Consent Banner
   When you first visit our website, you will see a cookie consent banner. You can accept or reject non-essential cookies.
2. 4.2 Browser Settings
   Most web browsers allow control of cookies through their settings. Here's how to manage cookies in popular browsers:
   • Chrome: Settings → Privacy and security → Cookies and other site data
   • Firefox: Options → Privacy & Security → Cookies and Site Data
   • Safari: Preferences → Privacy → Cookies and website data
   • Edge: Settings → Site permissions → Cookies and site data
   Note that blocking essential cookies may impact the functionality of our Service.

5. Healthcare-Specific Considerations

As a provider of clinic management software, we take extra precautions regarding cookies and tracking technologies:

• Our cookies never collect or store Protected Health Information (PHI) or other sensitive patient data.
• Authentication and security cookies are encrypted and designed to protect healthcare data access.
• We implement cookie security measures that align with healthcare compliance requirements.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time. Changes will be reflected on this page, and significant updates will be communicated via email or through our Service.

7. Contact Us

If you have questions or concerns about our use of cookies, please contact us at:
Email: [email protected]
Phone: +44 7493 759798
Address: Old Sorting House, 46 Essex Rd, London, N1 8LN, UK